PRIVACY POLICY

1. Introduction

Welcome to Mamas Mean Business.

At Mamas Mean Business (MMB), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, subscribe to our mailing list, attend our events or become part of our business community.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

Data Controller: Mamas Mean Business

Trading Name: Mamas Mean Business

Contact Email: hello@mamasmeanbusiness.com

Business contact: 07938855540

2. Information We Collect

Depending on how you interact with Mamas Mean Business, we may collect the following information:

Your name and email address.
Your telephone number, where provided.
Your business name and business-related information.
Membership registration and account details.
Event booking and attendance information.
Payment and transaction records.
Information submitted through contact forms, surveys or enquiries.
Your marketing and communication preferences.
Website usage information, including cookies, device information and IP addresses.

We collect this information when you voluntarily provide it to us or when it is generated through your use of our website and services.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and communicate with you.
Send newsletters, business advice, community updates and marketing communications where permitted.
Manage membership subscriptions and access to exclusive resources.
Process bookings and payments for networking events.
Provide information about upcoming events, workshops and business opportunities.
Manage our business directory and community services.
Improve our website, services and member experience.
Maintain appropriate business and financial records.
Comply with legal and regulatory obligations.

We will only use your personal information where we have a valid lawful basis for doing so.

4. Our Legal Basis for Processing Data

Under UK GDPR, we rely on the following lawful bases where appropriate:

Consent: Where you have agreed to receive marketing communications or to the use of optional cookies.

Contractual Necessity: Where we need your information to manage event bookings, memberships or services you have purchased.

Legitimate Interests: Where necessary for the reasonable operation and improvement of our business, such as responding to enquiries, maintaining website security and improving our services, provided these interests do not override your rights.

Legal Obligations: Where we are required to retain or process information for tax, accounting or other legal purposes.

You can withdraw consent at any time where consent is the lawful basis for processing.

5. Email Marketing and Mailing Lists

If you subscribe to our mailing list, we may send you emails containing:

Updates from Mamas Mean Business.
Networking event announcements.
Membership opportunities.
Business advice, resources and educational content.
Relevant promotions and community news.

Where consent is required, we will only send marketing emails after you have opted in.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential messages relating to bookings, memberships or transactions.

6. Memberships and Business Directory

If you become an MMB member, we may collect and process information necessary to manage your membership, provide access to resources and communicate membership-related updates.

If you choose to be featured in our business directory, we may display information you have agreed to make public, such as your business name, description, website, social media accounts and business contact details.

You can contact us to request updates or removal of your directory listing.

7. Events and Networking

When you register for an MMB event, we may collect personal information required to manage your booking and communicate important event information.

Where we work with event venues, ticketing platforms or service providers, we may share relevant information where necessary to deliver the event.

Photography and videography may take place at our events for promotional purposes. Where identifiable images or recordings are used, we will ensure there is an appropriate lawful basis and provide relevant information to attendees.

8. Sharing Your Information

We do not sell your personal information.

We may share relevant personal data with trusted third-party service providers where necessary to operate our business, including:

Wix, our website hosting and management platform.
Email marketing and communication providers.
Secure payment processors.
Event booking and ticketing providers.
Membership management services.
Website analytics providers.
Professional advisers or regulatory authorities where required.

These organisations may process information on our behalf or act as independent data controllers, depending on the service provided.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality, improve user experience and, where enabled, understand how visitors interact with our website.

Cookies may include:

Essential cookies: Necessary for the website to function correctly.
Analytics cookies: Used to understand website traffic and performance.
Functional cookies: Used to remember preferences and improve functionality.
Marketing cookies: Used for advertising or marketing purposes, where applicable.

Where required by law, we will request your consent before using non-essential cookies.

You can manage your cookie preferences through our website's cookie settings or your browser settings.

10. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.

Information may be stored and processed through Wix and other trusted service providers.

Some providers may process information outside the United Kingdom. Where international transfers occur, we will ensure that an appropriate legal transfer mechanism or safeguard applies.

11. How Long We Keep Your Information

We only retain personal information for as long as necessary for the purposes for which it was collected.

Retention periods depend on the type of information, the services provided, applicable legal requirements and whether you continue to interact with us.

For example:

Mailing list information is generally retained until you unsubscribe or your details are removed in accordance with our retention procedures.
Membership information is retained while your membership is active and for an appropriate period afterwards.
Financial records are retained for the period required by applicable tax and accounting laws.
Event booking information is retained for as long as necessary for event administration, record-keeping and any relevant legal obligations.

Once information is no longer required, it will be securely deleted or anonymised.

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Request restriction of how your information is processed.
Object to processing, including processing based on legitimate interests.
Request transfer of certain personal information to another organisation.
Withdraw consent where processing relies on consent.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

To exercise your rights, please contact us at [Business email address].

You also have the right to raise a complaint with the Information Commissioner's Office (ICO):

Website: www.ico.org.uk

We encourage you to contact us first so that we can try to resolve any concerns.

13. External Websites and Social Media

Our website may contain links to external websites and social media platforms, including Instagram and Facebook.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Children's Privacy

Mamas Mean Business is primarily intended for adults interested in business networking, education and professional development.

We do not knowingly collect children's personal information through our website without an appropriate lawful basis.

Where information relating to children is necessary for an event or activity, we will provide relevant privacy information and apply appropriate safeguards.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services or legal obligations.

Any updates will be published on this page with a revised date.

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mamas Mean Business

Email: hello@mamasmeanbusiness.com